WhatsApp Is Developing a Chatbot for Notifications

Telegram and Signal have official channels that inform users about upcoming or already implemented features. WhatsApp has decided to keep up with its competitors, so it is currently developing a chatbot. The messenger will send you official notifications about new WhatsApp features in the new chat.

The instant messaging application from Meta is constantly adding new features and updates. Although the application was launched back in 2009, WhatsApp does not have an official account, as in similar messengers. WABetaInfo informs that the chatbot will not be presented to users soon. However, it is already possible to see how it will look and for what purposes it will be used.

The service plans to create a one-way communication channel. This means that you will read messages sent by WhatsApp, but you will not be able to reply to them. If you have questions that require customer support, you will need to use other channels of communication.

Using the chatbot, WhatsApp will inform you about upcoming updates, content, and new features; it will send you tips and recommendations. All information related to privacy and security will also be available. It is not entirely clear what this is for because all users will receive messages, but the chat will be protected by end-to-end encryption.

The launch date of the new chatbot is not known. When it appears on your phone, you will see the official WhatsApp account in a new, automatically generated chat. If you do not want to receive notifications from the messenger, just delete the chatbot.

Few of us read official notifications. On the other hand, such an update allows you to instantly find all the necessary information about the app's operation. You can find out what updates the service offers to its users. How useful do you think this chatbot will be for most customers?